Privacy policy.

Australian Stevia Pty Ltd (ABN 44 659 030 565) ("Australian Stevia", "we", "us") respects your privacy. This policy explains how we handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

What we collect

We collect only the personal information we need. This may include:

• your name, email address, phone number, company and job title
• the content of enquiries, sample requests and other correspondence you send us
• business details needed to supply products or services to you or your organisation

Please do not send us sensitive information (for example, health information) through this website.

How we collect it

We usually collect personal information directly from you, for example when you fill in our contact form, email us or do business with us. Our website is protected by Cloudflare. Cloudflare processes technical data such as your IP address to deliver the site securely and to run its Turnstile spam check on our forms. We don't use advertising or tracking cookies.

Why we use it

• to respond to your enquiries and requests, including sample and quote requests
• to supply products and services and manage our business relationship with you
• to keep our website and systems secure and prevent spam or fraud
• to meet our legal obligations

We will only send you marketing communications if you have agreed to receive them. Every message includes an easy way to opt out.

Who we share it with

We do not sell personal information. We may share it with trusted service providers who help us run our business, such as website hosting, security and email delivery providers. They may only use it to provide those services. We may also disclose information where the law requires or authorises it.

Some of these providers, including our website hosting and email delivery providers, may store or process information outside Australia, including in the United States. Where this happens, we take reasonable steps to ensure your information is handled consistently with the APPs.

Keeping it secure

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. When we no longer need it, we take reasonable steps to destroy or de-identify it.

Access and correction

You can ask to see the personal information we hold about you or ask us to correct it. Contact us using the details below and we will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact us

Privacy Officer, Australian Stevia Pty Ltd
Email: info@australianstevia.com.au

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.